Give your marketing a credible foundation. Content is king, and
your content should provide substance to your business as a brand. Differentiate
yourself from your competitors and establish your credibility by taking a
stance on issues of interest among your target audience and by sharing your
expert opinion. Think of the content you share now and why you do so. Is it
because you trust the source of information and want to pass it along? Why not be
the trusted source of information instead? Speaking of a trusted source of
information, Ryan Roslansky, Head of Content Products at
LinkedIn, notes that members should
publish because the content “will become a part of their professional identity.
So if someone looks up your profile, it’ll be there. It’s a great way to show
your knowledge and expertise.” Be the expert. Be the cupcake.
Use
multiple social media platforms that make sense for your business.
Consider your objectives
with social media and what others in your industry are doing with it before you
select and strategically use your profiles.
Do you want to use your content to engage with prospects, clients and
industry leaders in real-time dialogue? Use Twitter to
quickly interact with those audiences and to contribute meaningful information
to industry-focused dialogue. Do you want to use your content to connect with
decision makers? LinkedIn is the gold star standard when it comes to
professional networking. Publish blog posts about trends, news and issues that may
impact your prospects and clients. Identify companies you’d like to meet with
and join LinkedIn groups to which decision makers belong. Do you want to use your content to give your
business a more human feel? Facebook provides a digital space to post videos
and videos, allowing more personal and/or targeted interactions with your
audiences. The platform’s Boosted Posts promote your business to more targeted
audiences that you define. While these platforms can be used for a variety of
reasons, these ideas serve as the icing on the cupcake when it comes to
connecting with your audience.
Optimize your digital
space. Merely having online real
estate as a place to house your content is not enough in today’s digital age. You
want prospects and clients to actually find your content, not for it to be lost
among your competition’s attempts to bake their own marketing cupcakes. Search
engine optimization is crucial to promoting that space and connecting with your
target audience. Your website should be accessible to not only that audience,
but also search engine robots; those robots can’t see web pages like your
audience can and SEO helps the engine discover what your site is about and what
information will be most helpful to users. Your business’ name, address and
phone number should be located on each page of your website and on your Google+
Local listing. This information should
be in text format, not in a picture file. Your city and state names should be
included in the title tag, meta description and in the content pages as
appropriate. Google uses a combination of positive reviews, proximity to the
searcher, number of citations and other factors to order local results. Improve these elements and your local
rankings will improve, driving more prospects to your website and other digital
real estates where they can view your content. If optimization is something you
are unfamiliar with, a marketing expert specializing in digital strategy can
help you implement these sprinkles on your marketing cupcake.
Stay current and
relevant in your industry. The content you compose and publish can include
information on your company’s
mission, products and services as well as experience you bring to the industry
table. Keep your content professional and targeted; don’t post content that is
not focused on building an audience, relationships and a reputation as an expert
in the field. Earn your cherries on top of
your cupcake and ask that your company support you in doing so.
Don’t let the dessert ruin
the supper!
Your online integrity is sacred. Your content should reflect your actual
business philosophy and practices. Social media and content marketing are not like
movies with building facades but no real substance. In the same way that videos
can go viral on the web, your reputation can go viral as well – but that knife
cuts both ways. So, put together a strategy for your social media and content marketing,
and if you’re not sure how to get started, find a social media strategist to
help you. It’s worth the investment and can make the difference between a
strategy that drives new customers to your business or the loss of revenue and
reputation – both online and off.
By: Susan Gail Taylor, Marketing Coordinator and Copywriter at RME360
By: Susan Gail Taylor, Marketing Coordinator and Copywriter at RME360