EPSILON SURVEY REPORTS:
PROSPECTS PREFER DIRECT MAIL
Social Media, blogs, emails and banner ads are
considerably less trusted
You’d have
to be living under a rock to not notice how rapidly social media has grown.
Over the past several years, many financial advisors thought that by diverting
their marketing dollars to creating a social media strategy – including company
pages on Facebook, blogging, eblasting, and banner ads – in the hopes of saving
money while garnering motivated prospects. Unfortunately for them that bet didn't pay off. Why? Because there are certain subjects and issues that
consumers don’t want to talk about on the internet.
In fact, according
to Epsilon’s 2012 Annual Channel Preference Study, consumers (your prospects)
made it very clear that their preferred channel to receive financial planning
information is direct mail.
Specifically,
the survey found, “Marketers can take advantage of consumers’ resurgence and
interest in receiving postal mail to help differentiate their offers and grab
consumer attention to increase sales. In a digitally-focused world, a majority
of consumers still prefer postal mail for a large portion of their multi-channel
diet when it comes to receiving information.”
When they
asked why they preferred mail over email or online sources, consumers were very
clear!
The bottom
line? This survey validates what we have been sharing with our clients and
prospects for more than 18 years: When it comes to offering your financial
planning services, they prefer direct mail because they feel like they are
being communicated with specifically and intelligently.
When
consumers (your prospects) speak – LISTEN!
Bob Wilgus is the Director of Corporate Communications and Social Community Manager for RME360. You can reach him at: bob.wilgus@rme360.com
Bob Wilgus is the Director of Corporate Communications and Social Community Manager for RME360. You can reach him at: bob.wilgus@rme360.com
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